SA startup Cue raises $2m to accelerate customer service with AI

Key Takeaways

PwC projects that AI has the potential to contribute up to $15.7 trillion to the global economy by 2030, surpassing the combined current output of China and India. Analysts believe that AI has the capacity to expand Africa's economy by an impressive $1.5 trillion by 2030, which equates to approximately 50% of its current GDP. This tremendous growth potential could be realized if Africa captures just 10% of the rapidly expanding global AI market. AI has the power to drive economic transformation and innovation, making it a key focus for both global and African economies in the coming decade. More so, African business leaders are optimistic about its potential to transform the continent and are actively investing in the technology to gain a slice of the global market. Cue has demonstrated remarkable growth, with a 566% increase in its team from 2018 to 2023 and serving over 300 clients. This recent funding round is a testament to its rapid expansion, driven by its capacity to seamlessly integrate chatbots and live chat into clients' business applications.