Shoprite launches online shopping for small businesses in South Africa
TLDR
- Shoprite introduces online shopping for spaza shops and retail businesses in South Africa, marking their first step into e-commerce.
- Customers can now conveniently browse and purchase bulk goods through Shoprite's new fully automated online shopping system.
- The service provides competitive pricing and free delivery within a 50km radius, benefiting small businesses facing transport challenges in the informal sector.
Shoprite has launched an online shopping and bulk delivery service for spaza shops and smaller retail businesses in South Africa. In a statement on Wednesday, the grocery retail giant said the move was the Shoprite wholesale brand’s first venture into e-commerce.
Customers who buy in bulk from Shoprite’s Cash & Carry stores can browse and purchase a wide range of goods through a fully automated online shopping system. Shoprite said the service offered highly competitive pricing and free delivery within a 50km radius.
Head of B2B e-commerce at the Group, Mark Cotton, said the platform aimed to support spaza shops and small retail businesses facing high transport costs and difficulties meeting demand within the informal sector.
Key Takeaways
In August 2021, the Shoprite Group launched ShopriteX, a digital business hub that integrates data science, technology, and innovation with its operational capabilities to enhance customer experiences. This initiative is part of the Group's strategy to expand its value ecosystem for consumers and generate new and diverse revenue streams. The number of E-commerce users in South Africa is projected to grow from around 11.7 million in 2025 to 21.52 million by 2029. This indicates significant growth, which is forecasted to grow at a compound annual growth rate (CAGR) of 12.5% from 2022 to 2027. This development not only signifies further expansion in the sector but also intensifies competition in the market, where platforms like Amazon and Takealot are already established players.
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