Two South African airports named in world’s best 10 for 2024
TLDR
- AirHelp Inc. releases 2024 airport score report ranking top and worst airports globally.
- Hamad International Airport in Qatar claimed the top spot this year, with Cape Town International Airport in South Africa securing the second position.
- Rankings based on processing worldwide claims and surveying passengers from 64 countries, covering data from May 1, 2023, to April 30, 2024.
AirHelp Inc. today released its 2024 score report ranking the world’s best and worst airports. The company, which secures compensation for air travelers after delays and cancellations, bases the rankings partially on the claims it processes worldwide.
This year, Hamad International Airport in Qatar claimed the top spot, moving up from fifth place in last year’s rankings. South Africa's Cape Town International Airport (CPT) secured the second position, while Johannesburg-OR Tambo International Airport (JNB) ranked sixth.
The data analysis for the rankings covers the period from May 1, 2023, to April 30, 2024, and includes 17,550 airport ratings collected by surveying passengers from 64 countries about their most recently used airports.
Key Takeaways
The company also uses data from outside sources tracking on-time performance, customer feedback, and the quality of food and shopping options at 239 airports globally. Punctual arrivals and departures represent 60% of each airport’s score. The 10 best airports in the world are Narita International Airport in Tokyo, Japan (NRT), Val-de-Cans/Júlio Cezar Ribeiro International Airport in Belém, Brazil (BEL), Salt Lake City International Airport in the US (SLC), Muscat International Airport in Oman (MCT), Johannesburg-OR Tambo International Airport in South Africa (JNB), Brasília-President Juscelino Kubitschek International Airport in Brazil (BSB), Osaka International Airport in Japan (ITM), Chubu Centrair International Airport in Nagoya, Japan (NGO), Cape Town International Airport in South Africa (CPT), and Hamad International Airport in Qatar (DOH).
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